Desktop Support Technician
3.
2 Roy, UT Roy, UT Full-time Full-time $30 - $31 an hour $30 - $31 an hour 1 day ago 1 day ago 1 day ago Essential Job Functions:
Provide on-site field support to customers including installation, and servicing and repairing systems and equipment.
Verify and approve operational quality of system equipment.
Resolve customer issues in areas of hardware installation, repair, upgrade, and maintenance.
Assist in investigating and resolving complex installation and maintenance matters of significance.
Instruct customers in the operation and maintenance of systems/equipment.
Ensure issues are referred to appropriate personnel/service areas for follow-up, testing, and troubleshooting.
Act as a liaison with customers on administrative and technical matters for assigned projects.
Perform analysis and prepare reports on system problem trends and issues.
Basic
Qualifications:
High school diploma or G.
E.
D.
Three to five years of field support experience Experience working with the company's hardware, software, and equipment products Experience working with customer technology and support requirements.
Knowledge of SSCM software management Strong knowledge of Windows 7 Windows 10 Other
Qualifications:
Good interpersonal skills to work with customers and other unit personnel.
Good analytical and problem-solving skills Good communication skills Good time management and organizational skills Ability to resolve hardware and equipment problems Willingness to travel Work Environment:
Office - 100% on-site at client location Job Type:
Full-time Pay:
$30.
00 - $31.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Tuition reimbursement Vision insurance Schedule:
8 hour shift Day shift
Experience:
Desktop support:
3 years (Required) Ability to Commute:
Roy, UT (Preferred) Ability to Relocate:
Roy, UT:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
2 Roy, UT Roy, UT Full-time Full-time $30 - $31 an hour $30 - $31 an hour 1 day ago 1 day ago 1 day ago Essential Job Functions:
Provide on-site field support to customers including installation, and servicing and repairing systems and equipment.
Verify and approve operational quality of system equipment.
Resolve customer issues in areas of hardware installation, repair, upgrade, and maintenance.
Assist in investigating and resolving complex installation and maintenance matters of significance.
Instruct customers in the operation and maintenance of systems/equipment.
Ensure issues are referred to appropriate personnel/service areas for follow-up, testing, and troubleshooting.
Act as a liaison with customers on administrative and technical matters for assigned projects.
Perform analysis and prepare reports on system problem trends and issues.
Basic
Qualifications:
High school diploma or G.
E.
D.
Three to five years of field support experience Experience working with the company's hardware, software, and equipment products Experience working with customer technology and support requirements.
Knowledge of SSCM software management Strong knowledge of Windows 7 Windows 10 Other
Qualifications:
Good interpersonal skills to work with customers and other unit personnel.
Good analytical and problem-solving skills Good communication skills Good time management and organizational skills Ability to resolve hardware and equipment problems Willingness to travel Work Environment:
Office - 100% on-site at client location Job Type:
Full-time Pay:
$30.
00 - $31.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Tuition reimbursement Vision insurance Schedule:
8 hour shift Day shift
Experience:
Desktop support:
3 years (Required) Ability to Commute:
Roy, UT (Preferred) Ability to Relocate:
Roy, UT:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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